DELIVERY TIMES
These will be sent within 3-4 working days of placing the order. Personalized items generally take up to 5 working days to be dispatched.
Items are sent to overseas addresses via tracked delivery services. The standard delivery time would vary from 7 to 21 days but subjected further change due to uncontrollable reasons e.g pandemics. Please note that customers are responsible for all duties taxes levies and customs charge.
RETURN POLICY
We ensure that our craftsmanship and quality is at high standards, because we want every item you own or that give to someone special to be loved and respected. We will not accept any returns of items purchased through Gitano Collection.
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WHAT WE COLLECT
We may collect the following information:
- Your name
- Contact information including email address and telephone number.
- Delivery address
- Item purchased and payment information.
The information is collected through the completion of online, email or telephone orders and is used solely for the purpose of fulfilling the order. Details maybe also collected through enquiries, emails and quotes. Our lawful basis for collecting the information is contractual; your information is required for the fulfilment of the order.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, in particular for the following reasons:
- Internal record keeping.
- Creating/Crafting, dispatching and if necessary, contacting you regarding your order.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will only do this IF you have consented to receiving such information via our website.
By accessing this website, you are agreeing to be bound by these Terms and Conditions of use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.
PRODUCTS AND PRICE MODIFICATIONS
Most products may be available online through this website. These products may have limited quantities due to their uniqueness and are subject to limit the number of pieces being sold.
We have made every effort to display as accurately as possible the colours and images of our products that appear in our store. GITANO COLLECTION cannot guarantee that your computer monitor’s or phone/tab display of any colour will be extremely accurate. For custom-made orders, we will make every effort to craft them as per the agreed design and gemstone. Due to the handmade nature of the products and the gemstones used they will always have its own uniqueness.
LEKNIN JEWELS reserves the right, but is not obligated, to limit the sales of products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. GITANO COLLECTION reserves the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
Prices for GITANO COLLECTION products are subject to change without notice. We reserve the right at any time to modify or discontinue any item or collection (or any part or content thereof) without notice at any time.
GITANO COLLECTION shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of any of our items.
ACCURACY OF BILLING AND ACCOUNT INFORMATION
GITANO COLLECTION reserves the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and contact number so that we can complete your transactions and contact you as needed.
LIMITATIONS
In no event shall GITANO COLLECTION be liable for any damages arising out of the use or inability to use of any information on GITANO COLLECTION ’s Internet site.
REVISIONS AND ERRATA
The materials appearing on GITANO COLLECTION ’s website could include technical, typographical, or photographic errors. GITANO COLLECTION does not warrant that any of the materials on its website are complete, or current. We may make changes/updates to the materials contained on its website at any time without notice.
SITE TERMS OF USE MODIFICATIONS
GITANO COLLECTION may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.
GOVERNING LAW
Any claim relating to GITANO COLLECTION ’s website shall be governed by the laws of Sri Lanka without regard to its conflict of law provisions.
General Terms and Conditions applicable to use of a website.